If you have a concern about your care, I encourage you to discuss it directly with me whenever possible so we can address it promptly and respectfully. However, you also have the right to file a formal complaint. You may file a complaint with the appropriate state licensing authority through the Texas Behavioral Health Executive Council (BHEC):

File a complaint online:
https://bhec.texas.gov/discipline-and-complaints/

Consumer Protection Complaints
You may also submit a consumer complaint to the Texas Attorney General’s Office:
Texas Attorney General – Consumer Protection Division
https://www.texasattorneygeneral.gov/consumer-protectio

 

Complaints may be submitted confidentially and without fear of retaliation.